1. Introduction
At Catalogix ("we," "our," or "us"), we value your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our SaaS platform to manage your business catalogue.
2. Information We Collect
We collect information that you provide directly to us during registration and during your use of the platform:
- Account Information: Name, email address, phone number, and business details.
- Business Content: Product names, descriptions, prices, and images uploaded to your catalogue.
- Order-Related Data: While we do not process orders directly on our platform, we may track interactions like clicks on the "Buy on WhatsApp" button for analytics purposes.
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our services.
- To facilitate the generation of your store URL and QR codes.
- To communicate with you about account updates and support.
- To improve our platform through usage analytics.
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following contexts:
- Public Display: Your business information and catalogue are made public on your store URL so that your customers can view your products.
- Service Providers: We may share data with third-party providers (e.g., hosting, email services) who perform services on our behalf.
- Legal Compliance: If required by law or to protect our rights.
5. Data Security
We take reasonable measures to protect your data from unauthorized access, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Cookies and Tracking
We use cookies to enhance your experience, manage sessions, and collect analytics. You can manage your cookie preferences through your browser settings.
7. Your Rights
You have the right to access, update, or delete your account information through the Seller Dashboard. For any other requests, please contact us.